Cilindracrobático – Lda (hereinafter referred to as the “Hirer” or “RAM Comporta”) with it headquarters at Rua Formosa do Pego II CCI nº4617, 7570-779 Grândola, rents to the person(s) identified in the Rental Agreement (hereinafter referred to as the “Customer, Lessee or Driver”) the vehicle described therein (hereinafter referred to as the “Vehicle or Motorcycle”), in accordance with the terms and conditions specified below and in any attachments thereto that the Lessee acknowledges, agrees to and, upon signing, undertakes to observe and respect.
Age and driving license category
The driver must be at least 18 years old, be licensed to drive the specific vehicle is willing to rent and have adequate experience on a motorcycle with the size and power similar to the one they wish to rent. It is the Customer responsibility to ensure that he is licensed to drive the specific model he is willing to rent.
A driving license information chart is available at the rental station desk.
Delivery and return
Delivery and return of vehicles must be done at the address, day and hour specified on the particular conditions of Rental agreement.
If the lessee pretends to extend the rental period, they should contact RAM Comporta at least 24 hours in advance. Depending on the fleet availability, RAM Comporta may or may not authorize the period extension at an agreed rate.
Failure to do so without prior notice will be considered disappearance of the vehicle which will be immediately reported to the authorities and punished by law.
Early returns do not give the lessee the right to receive the payment of the rental period missing.
RAM Comporta liability
RAM Comporta must deliver the motorcycle in correct and safe technical conditions for circulation. The lessee must receive the documents of the vehicle and accessories chosen.
RAM Comporta should check and accept existing damages that are defined in writing on the Vehicle Condition Document as part of the handover procedure.
Customer liability
The customer is liable for ensuring that he is legally entitled to drive a motorcycle. A valid driving license as well as identity card or passport must be presented by the lessee. This license must be valid in the countries where the Client will drive the motorcycle. The lessee is responsible for all fines and penalties and legal fees for traffic irregularities or other breaches of law during the rental period of the motorcycle. RAM Comporta will charge the Client for any penalty and has the responsibility to inform the authority’s Customer´s identity or any other information regarding the rental agreement.
It is the customer responsibility to ensure that the rented motorcycle:
Shall be used according to manufacturer’s recommendations
Shall be used in full respect of highway codes of the countries in which it is driven
Shall not be used negligently
Shall not carry more passengers than its approved capacity allows
Shall not be used for racing or competition
Shall not be used off road, out of conventional roads
Shall not be used for illegal purposes
Shall not carry more weight than it is allowed.
Shall not be used by anyone else except by Customers stated in the rental contract
Shall not be used if its mechanical condition is deemed unsafe
Shall not be used after consumption of drugs or alcohol or other narcotic substances.
Shall not be used when the Client’s physical conditions are weakened by fatigue or illness.
Failure to comply with any of the preceding paragraphs involves the immediate cancellation of insurance and Customer accountability on the total value of the motorcycle and accessories.
Insurance.
On rental rates the following insurance liabilities are included:
Damages and theft liability with amount excess stated on rental agreement
Compulsory civil liability
Road assistance (Portugal mainland)
Insurance amount excess for damages by fall or collision as well as complete loss or theft is set by the guarantee deposit kept by RAM Comporta and specified on the rental agreement which value varies accordingly to the rented model.
In any case, this liability covers damages theft or loss for accessories rented such as Helmets, GPS devices, jackets, etc.
The insurance amount excess can be reduced by subscribing a reduction damages/theft/complete loss coverage which reduces to a lower value the amount excess depending from the vehicle model rented
In any case the amount excess value is the maximum responsibility taken by the customer as far as damages, complete loss or theft are concerned.
Insurance policy will be automatically considered without effect if:
The Customer leaves the scene of an accident in which he has been involved.
The Customer does not immediately report to the authorities and RAM Comporta theft or disappearance of the motorcycle or accessories
The rented motorcycle was intentionally damaged by the Customer or someone for whom you are responsible
The vehicle is involved in an accident and the Customer fails to notify RAM Comporta at the earliest possible time.
Vehicle is piloted under the influence of alcohol, drugs, narcotics or other narcotic substances
Vehicle is piloted in areas not authorized by RAM Comporta as unpaved roads and racing circuits or out of Portuguese territory.
If the Customer does not comply with the requirements stipulated in point 4 of these terms relating to the Client’s responsibility.
Reservation cancelation
All reservations made through RAM Comporta website can be cancelled by RAM Comporta or by the customer providing they are done at least with 30 days anticipation from rental starting date/hour. For that, customer should contact RAM Comporta reservation center through email address info@ramcomporta.
No cancellation tax (except bank taxes if applied) will be applied for any cancelation request done before 30 days of rental starting date.
7 Refund Policy
Received payments are automatically processed when the reservation cancelation takes place. If possible refunds will be done the same way payment has been processed; otherwise customer should provide payment proof as well as his bank account date so RAM Comporta be able to do a Bank Transfer.
RAM Comporta will refund all received values, except bank taxes, on a maximum period of 5 working days
No refunds will be done if rental date/hour termination is anticipated, if customer fails to appear for pick up the motorbike or if cancelation is asked with less than 30 days of anticipation
Every subjects concerning refunds can be addressed to email address info@ramcomporta.
Mechanical failure
In the case of a mechanical failure, customer must contact RAM Comporta stating your location accurately and with detailed information about the failure. If repair is necessary and possible, you must obtain RAM Comporta consent before making such repair.
If repair is not possible, RAM Comporta will seek to replace the damaged motorcycle at the earliest possible opportunity.
RAM Comporta will refund the value of the corresponding rental to the period when the motorcycle was immobilized due to the possible failure. If for any reason the replacement is not possible, RAM Comporta will reimburse you for the rental days not enjoyed.
Reimbursements or replacement of the motorcycle are excluded if are due to accidents or mechanical failures caused by falls or negligent use, of the motorcycle.
I am aware that the Vehicle may be equipped with a geo-location device (GPS) that may be used in the event of non-performance, theft or the crossing of borders.
10. In the event of a dispute between the Customer and RAM Comporta it shall be governed in accordance with the laws of Portugal and both Customer and RAM Comporta agree to establish the courts of the judicial district of Setúbal to resolve any disputes arising from the agreement, to the express exclusion of any other.
11. Any damage caused on the rental vehicle, by the driver/client, will be charged as per the price list below.
Tabela preços/Price Table
Tampa proteção escape/ Exhaust protection cap: 68,7€
Protetor silenciador/Silencer guard : 56,69€
Pousa-pés(cada)/ Footstools (each): 51,72€
Cobertura interior do braço do pousa-pé/ Inner footrest arm cover: 35,01€
Tampa exterior do braço do pousa-pé/ Outer footrest arm cover: 8,74€
Punho guiador/ Handlebar grip: 94,98€
Peso a punho/ Wrist weight: 11,67€
Manete punho direção/ Steering handle lever: 12,24€
Jante roda/ Wheel rim: 270,49€
Guarda-lamas traseiro/ Rear mudguard: 14,17€
Guarda-lamas dianteiro/ Front mudguard: 100,16€
Farolim (conjunto luzes)/ Taillight (set of lights): 380,47€
Espelho retrovisor/ Rear view mirror: 25,25€
Descanso central/ Center stand: 69,94€
Descanso lateral/ Side stand: 59,42€
Carenagens/Fairings
Guarnição frente/ Front trim : 93,02€
Tampa lateral/ Side cover: 159,59€
Degrau piso/ Floor step: 62,21€
Tampa lateral piso/ Floor side cover: 109,48€
Caixa filtro de ar/ Air filter box: 53,27€
Tampa pega traseira/ Rear handle cover: 115,68€
Perda de chave/comando/ Loss of key or remote control: 100€
Perda ou danos no capacete/Helmet lost or damages: 50€
A estes valores acrescem taxas e mão de obra.
To these values are added fees and labor.
